The Future of Telecom: Agentic Workflows and Generative AI in OSS/BSS

Agentic AI and Generative AI are transforming OSS and BSS from siloed, rule-based systems into adaptive, autonomous ecosystems.

Anil Pantangi

Anil is an award-winning global product and technology leader with over 15 years of experience in designing and scaling enterprise platforms and consumer-grade products in telecom, EdTech and HR tech sectors. He specializes in translating complex AI/ML capabilities, including conversational search, recommendation systems, and Generative AI, into tangible business outcomes.

Anil has driven significant data and AI-powered advancements in marketing, sales, talent development, and customer care platforms. Recognized as a "Top AI 75" honoree, Anil is passionate about nurturing the next generation of innovators, actively advising and mentoring talent in the fields of product management and AI.